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The entire Kustom Koach Service Department has been declared to be the fastest most efficient and friendliest service department in the Lower Mainland. Thanks so much for everything during our recent disaster.

 

Jim & Pam H


My wife and I wish to thank you for the repairs done to our fifth wheel. We have gone from a disgruntled customer to a very happy customer and look forward to showing the many people who saw it before how it has been taken care of by Kustom Koach.

 

Jim Y


I just wanted to give you my impressions of the delivery experience when I picked up my new trailer last weekend. I will first say that I have been in the automotive business the past 30 plus years and it is easy to recognize many similarities between our two businesses. The customer of today is a more educated and demanding than those of yesterday and while we all try to do a good job, good is just not good enough these days. The expectation level is continually increasing. The business office was polite and efficient and all that I would expect it to be. All you staff members were polite and friendly and acknowledged my wife & I even if they were not dealing with us directly. Thank you for exceeding my expectations. I feel comfortable that my future dealings with Kustom Koach will be good ones and will express this to all my friends.

 

Dan H


I would like to commend your service center for the excellent work that was done repairing our '89 Wilderness Fifth Wheel. I had the misfortune of scraping the side of the trailer during the winter and on checking with our insurance company found that two estimates were necessary. The estimate from your company was in to the insurance company a few hours after they had checked our trailer. Another trailer repair centre took two weeks, waiting for price etc. When the insurance company finally received their estimate it was considerably higher than you company. We were pleased as we realized you would have better access to the panels required. We took our trailer in a few days later, when it would fit in with the shop's repair schedule. It was ready a few days later and my wife and I are extremely please with the workmanship. On behalf of my wife and myself, thank you again.

 

Doug B


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