Our Privacy Assurance to You:

At Kustom Koach RV Centre your privacy is important to us, if you are visiting our website or in person, we recognize the importance of the privacy and sensitivity of personal information. We want to make every customer experience safe and secure. To this end, our privacy policy sets out our responsibility and your rights as our customer regarding our collection, use and disclosure of your personal information.

This policy applies to individuals who are customers of Kustom Koach RV Centre. It does not apply to information collected, used or disclosed with respect to corporate or commercial entites.


Information Collected and Used:
Our website or in person, collects the following types of personal information:

  • Name
  • Address
  • Phone number
  • Email address
  • Credit history(if applicable)
  • Job information(if applicable)
You are not required to submit any personal information to use our website; however, in our effort to better assist and serve our customers and guests, there are numerous opportunities on the website to submit your personal information to Kustom Koach. This information is used to communicate regular Kustom Koach news and e-specials, as well as assisting you in your request to research and buy your dream recreation vehicle.


Sponsors, Partners and Other Links

While Kustom Koach makes every effort to partner with companies and organizations that share our standard of integrity and confidentiality, any website links connected to or from the Kustom Koarch website is not cover under our privacy policy


How do we use your personal information?

When you purchase a product or a service, provide information to register for a product warranty, we collect personal information about you such as name, mailing address and product ownership information. Additionally when you purchase on credit, we generally with your consent, collect personal information about you from you, to confirm you creditworthiness, we may obtain a credit report from the credit bureaus or we may engage an agent to collect information on our behalf, or we may have existing personal information about you on file if you were a previous customer or a guarantor for another of our customers. When we collect personal information from a third party, we will identify the third party in the file.


How long do we keep your personal information?

We retain your personal information as long as we believe that you are still the owner of the vehicle. If the information relates to the financing of the vehicle, we retain personal information relating to the financing arrangements as long as those arrangements are in place. If the information relates to the service or repair of your vehicle we retain the personal information for as long as is reasonably necessary to address any issues arising from the service or repair of the vehicle or as may be required by law. If there are legal requirements relating to the period of time which we must retain your personal information, we comply with those requirements.


Revisions to this privacy policy

The development of Kustom Koach RV Centre policies and procedures for the protection of personal information is an ongoing process. Due to changes in technology and legal requirements, we may revise this policy from time to time. Please ensure that you refer to the current version of Kustom Koach RV Centre privacy policy. The current version will be posted on our website at http://www.kustomkoachrv.com. or made available to you by writing to us at:

Kustom Koach RV Centre
26875 Fraser Hwy
Aldergrove, BC V4W 3E4

Please direct any website questions or concerns to: webdesign@kustomkoachrv.com